If you are dissatisfied with the product or service you have received, we encourage you to reach out to us at [email protected] as soon as possible. Our team is committed to addressing any concerns you may have and will make every effort to resolve the issue to your satisfaction promptly. Whether the issue is related to product quality, delivery, or any other aspect of your purchase experience, we are here to assist and ensure you receive the best possible service.

Additionally, if you have made an online purchase but later decide to change your mind before the tyres have been fitted, we understand that circumstances can evolve. Returns and exchanges should be done within 5 days of receiving your product. You can contact us at [email protected] with details of your order, and we will assess your specific situation to determine the best course of action. Please note that a restocking fee of 15% of the order will apply to any returned products, along with the associated transaction costs. We strive to make this process as smooth as possible and will work with you to find a fair solution that meets your needs.

We can also do product exchange if products have not been used, please contact us and we will do what we can to find a solution that works.

Should you require further assistance or clarification regarding our return policy or any other concerns, our customer service team is always available to help. We value your business and aim to provide a seamless and hassle-free experience for all our customers.